Chrisvicmall

The estimated delivery period is not 100% guaranteed due to unforeseen circumstances like flight delays, customs clearance, holidays, etc. The estimated time is based on the average delivery period over the past 3months. Please note that there will not be any refund of the shipping fee if an item is delayed. Delays caused by unforeseeable factors such as bad weather, customs clearance are beyond the control of Chrisvicmall.
For clients shipping to Nigeria or Ghana, note that items like cosmetics products, liquid products, and some electronics products extras additional custom fee.
There is no refund or compensation for fragile damaged products like glass products, liquid and ceramics products. If your item is a fragile product, please request additional protective material. Note that there is an additional price for protective material.
You are required to pick up your goods within 7 days of parcel arrival. Please note that any issue reported after 7 days of parcel arrival will not be honoured. Insurance coverage will also not be honoured.
The quality of the item you are purchasing cannot be guaranteed. We only deliver what we received.
Electronic products cannot be guaranteed to function exactly as you would like them to function. This is because it would be very difficult for us to test every aspect of the product.
During pickup, please cross check the parcel in our office before you leave the office. If you noticed any issue, please report it while you are still in our office. Any issue reported after you left the office cannot be accepted.
During pickup, cash payment is not allowed. Please make your payment at least 2hours ahead before coming for collection to avoid delay in releasing your parcel.
You are required to pick up your goods within 5days from the day it arrived at our office. After 5days, our system will start deducting demurrage from your account.
Understand that if you failed to pick your goods, they will be disposed of after 2 months.