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Chrisvicmall Customers Review

Tue 20th Oct 2015 11:00 am

This is the worst service I have received in years from any service provider. I placed two orders with items from 6 different sellers and I received only items from just 1 seller. Other sellers have all delivered the items to Chrisvicmall, which they confirmed but I have not received them. Chrisvicmall has also decided to ignore and not respond to my numerous mails and chats requesting for an update as per my goods. I would not recommend this company to anyone as their service is totally & utterly poor. My goods are still missing & I do not know if they have been misplaced or stolen

Thu 15th Oct 2015 04:48 pm

Great service,just need to work a little better on replying messages on time.

Mon 12th Oct 2015 11:56 pm

You people are doing really good in promoting businesses particullarly by Nigerians. Keep it up.

Wed 7th Oct 2015 10:27 am

You sent me a message that am owning you the total sum of #1,170 but i paid the sum of #2,200 into your account and i fill the payment notification online and you refuse to credit my account. So kindly do that because i have to collect my goods today.

Mon 28th Sep 2015 11:00 am

i got my order in good shape.....am super excited

Fri 4th Sep 2015 08:37 am

The only problem I have with CVM is the customer service, any time my goods Arrived lagos I always beg and appeal before it could get to me after paying all the necessary charges, only one whatsapp contact reply out of the 3 whatsapp line.
The 2 Nigeria lines can never be reachable anytime I tried to call, and some time the MTN Handler wit tell me to call the GLO which I found inappropriate.
The management should please look into this.

Fri 21st Aug 2015 08:44 am

i paid for express shipping its been 5days already. how many more days do i have to wait for my goods to get delivered? please I want my goods today.rnPS: your customer service is wack.

Wed 12th Aug 2015 08:58 pm

Dear Chrisvic, Your Mode of Shipping And Delivery Is Very Superb. Order No:- 2015081002533778 Was Timely As Predicted By Elena. I Received My Order Number very Fast As Told Me By Elena. I Shall Be Looking Forward For Prompt Delivery of Our other Products To Facilitate Another Purchase.Am Proud of All of You At Chrisvic Business Logistics, You Are Dependable, Effective And Efficient Logistically And Business Wise. Am Going To Recommend You To Fellow Nigerians. Please Keep Up The Good Work.
Thank you.

Tue 11th Aug 2015 01:55 pm

Transparent transaction...but an item was missing from my package. I do not know if it is the fault of the seller or Chrisvicmall. But, overall, I think I will do business again with you next time.However, you need to improve on your communication with clients...and addressing their concerns. I am particularly happy that I received email updates almost on a daily basis. Keep getting better. Thumbs up!

Mon 10th Aug 2015 09:04 am

Very poor customer service. Issues are not treated or responded to on time.
Feedback is so very poor.
Customer is king so should be treated as such.