I was not impressed due to d delay of my goods arrival...and after the delay..i just received my goods but it is not complete,,can't find two bags,,i ordered 33 goods,,32 was processed,,i'm to receive 32 goods as written on the receipt but i found only 30 goods two bags are missing...i have been trying to reach your contacts but all lines are off....please what can be done..on this?
The service was good, but I believe it can be better. So far customer relationship great, but can still be better. Deliver to location good.
Chrisvicmall is the best shipping company. They are affordable and reliable.
Takes too much time to get order from the suppliers, one of my order spent 2 weeks before getting to the China office while the next one almost got to 2 weeks too, which is not good for business.
Although, you guys are reliable. But the shipping is quite expensive and needs to be reviewed.
I will always recommend you to everyone I know doing business.
Chrisvic is really doing a great job and i am impressed by your services. I will advice you people paying more attention into delay of arrival of products from the sellers from the normal one to four days stated on the site. Also the shipping fee is somehow expensive if it can be subsidized in a way.Thank you
Chrisvicmall services are too terrible. My parcel is still missing till date after it was confirmed received in their china office on 23rd March, 2019. I placed the order same day and also contacted them via online chat, but till now i don't know the where about of my parcel.
I have created several tickets but got no response, the China contact phone number is not reachable
I cannot recommend Chrisvicmall to anyone, this is a scam. I can see several comments below having a similar experience with me
As Nigeria brand, I expect some level of integrity, if not for anything, for the sake of erasing the blemish associated with Nigeria brands.
My orders have been due for arrival since 12th of March and all I can get from Chrisvicmall is incoherent answers to my questions. Till date, I haven't heard anything from them, neither do I know where my orders are. This is totally unacceptable and a shame on your company.
1. Your agent don't response to customers request promptly
2. The banks don't credit customers account quickly some time its takes 72hrs which is very poor, n some of us customer depends on u chrisvicmall to easy our business
3. Some agent are not customer centric, u need to educate them
4. Payment for local delivery is very expensive, am hoping something can b done about dt