I am really enjoying their services but I will also like the company to also try to introduce these following
1. Were you can merge your goods you want to ship from China to Nigeria. For example: You will not be allowed to merge the shipping of the goods they bought for you and the ones you bought yourself for shipping in the platform of checking out as one. For that reason customers tend to spend more on the same kgs.
2. The should also introduce valid track of your goods and not the type in their dashboard.
3. They should also introduce picture searching of items.
1. Please Be Prompt To Respond To Your Customers.
2. Make Deposits/Credits On Time,
3. Respond To Enquiries .
4. Check Customer Order Requirements (Sizes, Color etc..) Before Shipment.
5. Delivery/Shipping: Express Looks Like Normal,I Got 13th Shipped And Not The Earlier 6th.
6. Adhere To Your Moto “Your Trusted Agent”, Please Give Clarity..
7. Customer Service Response: Online Help Desk, Local Is Unwelcoming , Sorry, But My Experience.
If I Have Said Anything Offensive, My Apologies Please. Thank You.
There is too much delays in shipping and the shipping is too expensive. The should be a reduction in the shipping cost.
Great service, but your shipping fee is too much.
Please,do something about it to encourage your customers.
The company is extremely organized. They are prompt. But shipping fee is high especially for items weighing 5kg or less.please do well to work on that and the sky will be the company's limit.
Your service was ok and fast but the charges were too expensive
THIS IS VERY BAD I PAID MONEY FOR 3DAYS NOW BUT MY HAS NOT BEEN CREDITED
GHANA AGENTS KEEP TELLING ME THE PERSON IN CHARGE IS NOT AROUND HOW COME
THIS IS VERY POOR
Your services are very poor because since October 2019 I ordered for goods and they are still not in. Why should that be the case?