I like your services .is awesome but sometimes you guys cancel my orders and tell me is out of stock while the supplier says the items are in stock .I still can't figure out who is telling the truth . apart from that you guys are doing well and amazing job.
The bags I ordered got to Nigeria on time but the picture is quite different from what I got, but notwithstanding,I am looking forward to doing business with you
Your company need a better and faster way of updating payment made through transfer to your account, delay from this side is really causing headache for me. Please look into this.
I am really enjoying their services but I will also like the company to also try to introduce these following
1. Were you can merge your goods you want to ship from China to Nigeria. For example: You will not be allowed to merge the shipping of the goods they bought for you and the ones you bought yourself for shipping in the platform of checking out as one. For that reason customers tend to spend more on the same kgs.
2. The should also introduce valid track of your goods and not the type in their dashboard.
3. They should also introduce picture searching of items.
1. Please Be Prompt To Respond To Your Customers.
2. Make Deposits/Credits On Time,
3. Respond To Enquiries .
4. Check Customer Order Requirements (Sizes, Color etc..) Before Shipment.
5. Delivery/Shipping: Express Looks Like Normal,I Got 13th Shipped And Not The Earlier 6th.
6. Adhere To Your Moto “Your Trusted Agent”, Please Give Clarity..
7. Customer Service Response: Online Help Desk, Local Is Unwelcoming , Sorry, But My Experience.
If I Have Said Anything Offensive, My Apologies Please. Thank You.
There is too much delays in shipping and the shipping is too expensive. The should be a reduction in the shipping cost.
Great service, but your shipping fee is too much.
Please,do something about it to encourage your customers.