New Users FAQs
Chrisvicmall Customers Reviews
The only problem I have with CVM is the customer service, any time my goods Arrived lagos I always beg and appeal before it could get to me after paying all the necessary charges, only one whatsapp contact reply out of the 3 whatsapp line.
The 2 Nigeria lines can never be reachable anytime I tried to call, and some time the MTN Handler wit tell me to call the GLO which I found inappropriate.
The management should please look into this.
i paid for express shipping its been 5days already. how many more days do i have to wait for my goods to get delivered? please I want my goods today.rnPS: your customer service is wack.
Dear Chrisvic, Your Mode of Shipping And Delivery Is Very Superb. Order No:- 2015081002533778 Was Timely As Predicted By Elena. I Received My Order Number very Fast As Told Me By Elena. I Shall Be Looking Forward For Prompt Delivery of Our other Products To Facilitate Another Purchase.Am Proud of All of You At Chrisvic Business Logistics, You Are Dependable, Effective And Efficient Logistically And Business Wise. Am Going To Recommend You To Fellow Nigerians. Please Keep Up The Good Work.
Transparent transaction...but an item was missing from my package. I do not know if it is the fault of the seller or Chrisvicmall. But, overall, I think I will do business again with you next time.However, you need to improve on your communication with clients...and addressing their concerns. I am particularly happy that I received email updates almost on a daily basis. Keep getting better. Thumbs up!
Very poor customer service. Issues are not treated or responded to on time.
Feedback is so very poor.
Customer is king so should be treated as such.
its been an amazing experience shipping my product using Chrisvicmall. i get my orders withing the time frame stated and just when i need it. Thank you. i hope this continues
I paid 23,000 in cvm diamond bank account
for 2 sets of orders inclusve service charge, and shipping.
I received all my items except for a car seat cover I ordered.
I was sent a mail, I was charged for
service charge/local shipping fee in china & item fee.
Elena who handled my order has been giving me ghost breakdown.
victor promised to look into it, but has done nothing,
If I ordered items of 23k and recvd all except for my car seat order please where is my car seat cover
or my money?
Very fast and convenient. Love it
Everything looks good.
MY ORDER GET TO LAGOS OFFICE I HAVE TO CALL THEM BEFORE THEY SEND ME DETAILS AND NOW ASKING ME WHICH STATE AND IF HAVE PAID MY LOCAL SHIPPING WHICH HAVE PAID EVEN BEFORE THE GOODS ARRIVE NIGERIA,PLEASE TELL CHINWE TO CHANGE HER ALTITUDE IN ANSWERING CUSTOMER I DONT KNOW HER AND DOSE NOT KNOW ME EITHER BUT IN ALL YOU PEOPLE ARE THE BEST. MY ADVICE IS THIS FOR THOSE OF US THAT HAVE PAID OUR LOCAL SHIPPING BEFORE GOODS ARRIVE SIMPLE COLLECT THERE STATE OF ORIGIN ON TIME.
THANKS AND GOD BLESS YOU
Everybody in the team was helpful
D customer service person in china Ellena is very very slow to responses, I paid for express shipping but my goods in like 2wks plus and still yet some of my goods my seller sent to dem dey excluded some goods their y very bad experience,but chinwe is always on point. Till date have not head anything about my goods dey remove
Chrisvicmall company is on point,no delay on your goods or what so ever!
Good service, kudos to Chinwe. She's always on time.
Deliver promptly but expensive anyway
The item I sent via u guys was not up to 1gb but I was charged N2664. I do not really understand how u guys do ur weight measurements but it hurts when one starts counting losses for what she thought will make things easier for her. And the sending method within Nigeria needs improvement. Thanks
I appreciate that you got the goods I asked but I was not updated on two designs and I didn't receive them either, also on a particular design I got more than what I requested, your Nigerian representatives need to be more efficient
the only company with fast and efficient services
© 2017 ChrisvicMall