Chrisvicmall Customers Reviews
Am satisfied with how I was able to received my order without much stress. Please keep it up
It took several days to acknowledge my deposite into your account & in business time is money. Prompt dispatch of goods, excellent online service(Tom was realy helpful). Difficult to reach agents through phone.I rate you three stars. You can do better. Thanks.
I am not happy with my experience today concerning pick up of my parcel at your office. I called Ifeanyi today around 4.45pm Nigerian time to wait for me to pick up my package. I could not come earlier than that because my mother was sick and I had to take her to the hospital.
I pleaded and begged with him to give me 5-10 mins that I would be there around 5.10pm latest because I was already in Ikeja. This I did for close to 3 minutes begging him and explaining what happened.
You can read the full text in the mail sent. I am very bitter with your service
amazing!, am impressed
your service is very poor.I believe it can be improved upon and if u do u will be the best shipping agent in nigeria Because the structure of your business is second to non
Excellent Service, keep it up.
Hello CVM, my items are incomplete, seller 4 on order 15103014286462 with tracking number 768405310762 Zhong Tong Express is not part of the items you sent me. The items are 10 pieces of pink Korean shoes, kindly check your warehouse and send same to me.
this team are the best team...very kind ,always willing to respond and help out even when your confused with your order. Elema and Victor....well done
Very very poor customer servce, pls rectify my bill, cvm chargd 15$ extra on service chage, dts 25$ instead of 10$ for 2 transactions,this happend bfre and was rectifyd by victor. But now evrybdy seems to b deaf to my mails, msgs n calls, rectify ds asap, wd b in ur ikeja office tmrw to claim my goods n i owe cvm zero naira. Username- ucheedokpa.
It is the poorest ever! And most EXPENSIVE! Nigerian phone numebrs always going to VOICE MAIL. CVM is a joke!
Dont ever use Cvm when you have an emergency because no on will respond to your order or pick up your call. Cvm probably think they are the only shipping company in China. If you keep using this crappy service then you are on hour own
You said your express shipping takes 3 days, I don't know why my order takes a week to reach Nigeria. Also, your local shipping within Nigeria is very poor if you can't deliver to your customers door step I will advise you to contact Tranexpress for local delivery within Nigeria.
Excellent and respectful agents,good package of the items thank you very much .
I would prefer my orders be delivered in there cartons...Of all the mouses i ordered for just one came in a carton...i understand this was done for easy packaging purpose but please always include the packs....Great service Chrisvic...Thanks
Your services are good. Just that the cost of ur shipping is too much or High compared to other ones I have Used. Eg Micostarmall.com they ship their products at a very cheap prices.
So If I should Use ur services again you have to reduce the shipping cost.
Excellent service but more rooms for IMPROVEMENT especially in COMMUNICATION. I will recommend your service to friends.
The items were okay, but the heels of the shoe were too high and the ring was not plus size 13 as i wanted.
We enjoy an excellent service as ususal. Kindly help look at your exchange and shipping rate, it is very high compare to other companies.
This is the worst service I have received in years from any service provider. I placed two orders with items from 6 different sellers and I received only items from just 1 seller. Other sellers have all delivered the items to Chrisvicmall, which they confirmed but I have not received them. Chrisvicmall has also decided to ignore and not respond to my numerous mails and chats requesting for an update as per my goods. I would not recommend this company to anyone as their service is totally & utterly poor. My goods are still missing & I do not know if they have been misplaced or stolen
Great service,just need to work a little better on replying messages on time.
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